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Satisfaction levels are very high among our residents and their families which is testament to the personal service we provide. We are proud of the many referrals and recomendations we receive. Below is just a small selection of some of the genuine comments that have been made.

“The staff are very caring and committed to the residents they look after. They work well as a team and nothing is too much trouble.”
“Since the moment I walked into the home to look round, I knew it was the right place for my mother. Even when I made my first call I was told to pop in whenever it was convenient for me and I would be shown around. This I did, and my mother was a resident there 2 weeks later. From Day 1 she has been looked after in a totally exemplary way with extreme care and kindness despite her gradual decline.”
“We could not be more satisfied with all aspects of Mum's care at Somerset House. It's an outstanding home.”
“The staff are very approachable and keenly aware of the needs of each resident.”
“I have visited many care and residential homes over the years, and I can quite honestly say that Somerset House stands out head and shoulders above all of them. The residents are treated with total respect and there is a fantastic range of activities organised for them. My Mum couldn't be in a better place.”

For general enquiries please call Somerset House direct on 01934 832114